NOW HIRING BARISTA TEAM LEAD

Scranton, Pennsylvania

Overview  
We are looking for an experienced barista looking to take charge of our Café. If you’re the right fit, you are no stranger to leading a team and running a cafe. You know how to grow revenue and create a friendly place for customers to gather.


You have blazed a trail of impressive leadership experience over the last 3 years or more. And now, you’re ready to put your skills to work with an amazing team for a greater purpose . . .

 

What you need

  • Commitment – Deeply passionate about the success of The Café at Heaven and Earth

  • Coachability – Hungry for best practices, receptive to critical feedback, and always striving to improve

  • Awareness – Ability to work effectively with a wide variety of groups and people

  • Culture Advocacy – A strong passion for improving the culture you work in, with a habit of doing one thing every day to make that culture even better

  • 3+ years of café / barista experience

  • 3+ years of team leadership experience

  • Ability to think strategically but also work alongside the people you are leading

  • Discipline to dedicate resources with laser-like focus on what's essential to accomplish strategic objectives

  • Passion for serving, learning, and mentoring

 

Café / Barista Job Duties

  • Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.

  • Welcomes customers by determining their coffee interests and needs.

  • Educates customers by presenting and explaining the coffee drink menu; answering questions.

  • Generates revenues by attracting new customers, defining new and expanded services and products.

  • Maintains inventories by replenishing coffee bean supply; maintaining supplies, pastries, and cookies for coffee bar.

  • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

  • Maintains safe and healthy work environment by following organization standards and sanitation regulations.

  • Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.

  • Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

  • Proper money handling and reporting procedures.

  • Overseeing support staff with regard to scheduling to optimize customer service and minimize overhead expenses, pre-screening applicants for openings.

Qualifications

  • Minimum high school diploma or equivalent. Minimum 3 years of retail or 3 years of specialty coffee experience. Previous supervisory experience preferred.

  • ServSafe certification

  • Basic computer skills required.

  • Must be able to work overtime, including weekends, evenings and special events as needed.

  • Well-organized and detail-oriented and able to multi-task.

  • This position will require frequent standing and use of hands and arms.

  • Must be able to lift up to 30lbs and frequently bend and twist from the waist.

  • Frequently required to use hand and finger motions, handle or feel objects, reach with hands and arms.

  • Must be able to adjust vision to both day and night lighting, and be able to focus on distant and close-range projects. Regularly required to handle food, hot beverages, and work with sharp objects.

  • Must have excellent verbal and written English communication skills.

Apply Now
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Heaven & Earth Cafe

400 Wyoming Avenue

Scranton, PA 18503